Cookie & Tracking Policy

Effective date: August 20, 2026

This policy explains how ClanCare uses cookies, local storage and similar technologies on clancareapp.com. It applies to the website, not to the app-store payment systems or the app itself.

Non-essential tracking is off by default. Meta Pixel loads only after you choose Marketing, and Microsoft Clarity loads only after you choose Analytics on the /get campaign page. You can change your choice at any time through Cookie settings.

1. Our categories

CategoryTechnologyPurposeWhen it runs
Necessaryclancare_consentStores your privacy choices, policy version and preference timestamp.Always; it is necessary to remember your choice.
AnalyticsMicrosoft Clarity on /getHelps us understand how visitors use the campaign page and identify usability issues.Only after Analytics opt-in.
MarketingMeta PixelMeasures website campaign activity and supports advertising measurement/audience features.Only after Marketing opt-in.

We do not classify advertising or analytics trackers as necessary. We do not use Stripe cookies on this website. Apple App Store and Google Play process in-app purchases under their own terms and privacy notices.

2. How to choose or withdraw consent

On your first visit, the banner lets you accept all, reject non-essential tracking, or select categories. You can reopen choices at any time through the Cookie settings link. Withdrawal is as easy as giving consent: changing your choice prevents future loading of the selected category. Your browser may retain third-party cookies that were set before a prior consent choice; you can also remove those through browser controls.

3. Third-party information

Meta and Microsoft operate their tools under their own terms and privacy notices. Their products may use their own cookies or similar identifiers after you opt in. We recommend reviewing Meta’s Privacy Policy and Microsoft’s Privacy Statement for their current practices.

We configure these website tools to avoid sending care recipient names, diagnoses, medications, appointments, documents, or other health information. Do not enter health information into website forms intended for support or marketing.

4. Do Not Sell or Share and global privacy controls

ClanCare does not sell consumer health data. Where a U.S. state law gives you the right to opt out of the sale or sharing of personal information, selecting “Reject non-essential” or disabling Marketing in Cookie settings will stop our website marketing pixel from loading. We will review and honor applicable browser-based privacy signals, including Global Privacy Control, where required by law.

5. Updates and contact

We may change this policy when our tools or legal obligations change. For questions about tracking or a privacy choice, contact info@clancareapp.com.

ClanCare
Angelo Cutrona, trading as ClanCare
Via della Valle 34, 46040 Solferino (MN), Italy
VAT No. 02718890201